Privacy Policy

1. Data Controller

The data controller is:

Lanka s.r.o.
Vajnorská 131/16
831 04 Bratislava
Slovak Republic
Company ID: 51424461
Tax ID: 2120721944
VAT ID: SK2120721944

Store / pickup and claims address:
VlnaNaPredaj
Vajnorská 20
831 04 Bratislava
Slovak Republic

Email: paulina@vlnanapredaj.sk
Phone: +421 948 330 733

2. Personal Data We Process

We process personal data that you provide when creating a customer account, placing an order, communicating with us, submitting a complaint, returning goods, or using social login, such as Facebook Login or Google Login.

This may include in particular:

• first name and last name,
• billing and delivery address,
• email address,
• telephone number,
• order, payment and delivery details,
• data necessary for handling complaints or returns,
• identifier and public profile data from social login, if you use it,
• technical data, such as IP address, cookies and website usage data.

3. Purposes of Processing

We process personal data mainly for the following purposes:

• creating and managing a customer account,
• receiving, processing and delivering orders,
• customer communication,
• issuing invoices and fulfilling accounting and tax obligations,
• handling complaints, exchanges or returns,
• ensuring the operation of the online store,
• protecting our rights and legitimate interests,
• logging in via Facebook Login or Google Login, if you choose to use this option.

4. Legal Basis for Processing

We process personal data in accordance with the GDPR and Slovak Act No. 18/2018 Coll. on Personal Data Protection. Processing is based mainly on the performance of a contract, compliance with legal obligations, our legitimate interest, or your consent where consent is required.

5. Facebook Login and Google Login

If you choose to log in to our online store using Facebook Login or Google Login, we may process data provided by the relevant service, in particular your name, email address and user account identifier.

We use this data only to create or log in to your customer account in our online store. We do not publish this data and we do not use it for purposes other than customer account management and order processing.

6. Recipients of Personal Data

Personal data may be disclosed, to the necessary extent, mainly to:

• carriers and pickup point providers,
• payment service providers,
• accounting, tax or legal advisors,
• technical administrators of the online store,
• hosting and IT service providers,
• public authorities, where required by law.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or for the period required by applicable law.

Data related to orders, invoicing and accounting is retained for the statutory period. Customer account data is retained for the duration of the account or until a deletion request is processed, unless further retention is required by law.

8. Cookies

Our website may use cookies necessary for its proper functioning, such as storing cart contents, customer login or securing the checkout process.

If we use analytical or marketing cookies, we use them only in accordance with applicable law and according to the visitor’s consent settings.

9. Your Rights

You have the right to request:

• access to your personal data,
• correction of inaccurate or incomplete data,
• deletion of personal data,
• restriction of processing,
• data portability,
• objection to processing,
• withdrawal of consent, where processing is based on consent.

You may exercise your rights by contacting us at paulina@vlnanapredaj.sk.

10. Right to Lodge a Complaint

If you believe that we process your personal data in violation of applicable law, you have the right to lodge a complaint with the supervisory authority:

Office for Personal Data Protection of the Slovak Republic
Hraničná 12
820 07 Bratislava 27
Slovak Republic
Website: dataprotection.gov.sk

11. Deletion of Social Login Data

If you logged in to our online store using Facebook Login or Google Login and would like to request deletion of your user data, please contact us by email at:

paulina@vlnanapredaj.sk

Please state that you are requesting deletion of user data related to social login and include the email address you used for registration, login or order.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version is always available on this website.

Last updated: 6 June 2026